In house production

We are proud to create, design and manufacture Buff® models in house in our facility in Spain, which allows us to constantly and continually improve our product offerings and provide the best service. It also enables us to thoroughly check the quality throughout the production process – from the initial yarn supply up until the time that the product is packed and delivered to our customers.


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Production

Buff® Headquarters and productions plant. The 8.000m2 building houses all design, production, print and advertising operations.

We use supplies from the
best manufacters

Supplies

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Polyester Micro

Polyester is a technical fiber highly valued for its properties: moisture transfer and quick dry.

Micro is a specific type of polyester refers to the thinnest of the fibers (less than 0.9 dtex). Micro reinforces the technical properties of polyester while giving a nicer feel.

Several certificates prove the quality
of our products and processes

Certifications

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OEKO-TEX Standard 100

Certifies the goods that meet the human-ecological requirements of the standard for products with direct contact to skin.


Category I applicable to babies garments, certified for Baby ranges. See certificate.
Category II applicable to adults garments, certified for Junior and Adult ranges. See certificate

For further information:
http://www.oeko-tex.com

Customer satisfaction

Customer Focus

Original Buff is a customer focus company and for this reason we evaluate every year our customer satisfaction.

We ask our customers to answer a survey to evaluate from 1 to 4 different aspects of our company:

  • Sales Customer Service
  • Marketing customer Service
  • Product fulfillment
  • Product requirements
  • Brand image
  • Promotional items for stores

Last average result was 3,4. A good result that makes us to work harder and to improve.

If you want to give us your feedback click here.